Service Center - The Frederick Motor Company

They were quick on my oil change and frankly they have a good service. Just wish they had the parts department in the same building but that’s a very minor issue. Highly recommend these folk! Services: Tires, Body & Trim, Tire rotations, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, Auto maintenance, Oil change

I dealt with Jim in the service department on a warranty situation that was just outside the time limit. He was extremely helpful helping me navigate through Subaru corporate to get my repair covered. Jim was professional and courteous in making sure my repair went smoothly and in a timely manner. Kudos to Frederick Subaru on their performance on this issue. Service: Auto engine diagnostic

Ken Reed was absolutely outstanding! He provided exceptional, first-class customer care, timeliness, reassurance & delivery from booking the appointment, making sure correct parts were ordered, communicating effectively with customer upon arrival then delivering the vehicle over & above satisfactory to the customer prior to when it was supposed to be finished. Thank you for true customer service Ken, a dying bleed in society! I will continue to do more business with Ford Motor Company thanks to Ken! - Joe McDonnell Service: Auto maintenance