Sons Of Otis Auto Repair Inc

My car's engine kept shutting down when I drove it about 20 miles. After taking it to Sons of Otis Auto Repair, their mechanic Stick told me it needed a new fuel pump and replaced it. After driving it 200 miles the day after he repaired it, it hasnt shut down on me since. I highly recommend Sons of Otis.???????? Services: General repairs & maintenance, Engine repair

Ive been coming here for several years. Ive never had a problem with this company. I even came to find out how honest they were when i brought in a part to be replaced and the son told me it wasnt necessary when i came to pick it u when the car was ready. He said the assumed issue wasnt the problem. He gave me back the part so we could get our refund at the auto parts store. I dont know many mechanics that would do that. They wouldve kept the part and profited from it. Sons of Otis is highly recommeded by me. My name is Paul Curling and i approve this message :) Keep up the good work. Not a lot of black owned businesses are this thorough Service: General repairs & maintenance

I called Thursday to see if I could have a blend door actuator issue fixed. On Saturday, when i called to check on the status, i was finally told that the passenger side blend door actuator was actually the problem, not the center one that i thought was the issue. I don’t believe it was actually the issue due to the amount of noise coming from the center one. They also told me that if i wanted to use American Express to pay, that it would be a 10% charge, but could not be provided with any policy written stating such. Customer service was not good, nor friendly.