Goodyear Auto Service

No one at the front desk . Vehicle started making sounds after the check by their technician. Technician was rude and never listened to the concern. Overpriced. Waste of time.

My tire went flat at 5:10 PM and had work the next day. They changed my tire in less than 10 minutes. The mechanics had left for the day so the manager changed it for me which I really appreciate. Keith Newton at the sales desk was also very helpful

Their website says that a Tune Up Consult is free, and I confirmed with the agent I spoke to when scheduling the appointment that it would cost me nothing. When I got there, I was told it would cost $29. When I showed them the website and what I had confirmed with the agent, they told me that they don't do work for free. I just needed to know what work needed to be done, but after pricing me at $29, I was told they wouldn't even do the consult since my check engine light wasn't on (they didn't ask me if it was before giving me the $29 price). When I told them it had been on before turning off and that it had started making a noise, they changed the price to $72.50 to do an investigation into the noise (not something I needed). They told me to call corporate, which I did, who confirmed that consult was free. The employee was very rude and could have handled the situation in so many different ways. Frankly, it was a horrible experience and I will be going elsewhere to get service done an