Goodyear Auto Service

Update & Edit on review: First i want to say I did not take down my last review because I was asked, I took it down because the way Goodyear handle my situation was more than I expected. As I said, I E-Mail (Website, not this location) Goodyear on the situation & only commented here because it has been 2 weeks with no response. It only took 3 hours after I wrote my experience for the distract manager to contact me & express his sincerely apologies. The first thing that I wanted to express was that I do not want any one fired over a small mistake. He insured me that no one will be fired but the information will be relayed to the store to better improve customer experience. He explained that he reads customer feed back to better improve the store locations & that they stand behind their work. The district manager offer to refund me what it cost me out of pocket to fix what should of been fix when I had Goodyear do the work. This honestly was more than I expected. As stated: In the 6+ yea

Female friend went, they tried to rip her off. Told her nothing wrong with her tire. Told me it was sprayed down to look for leaks but the tire is dry. Take it to another shop and it has two nails in it.

Friendly. Quality of there tires is sad. I purchased 4 new tires for my sports car at a healthy price while waiting for my car to go to a paint shot due to storm damage over this summer the 2 front tires are no good due to flat spots. Now I need to replace tires that have less than 100 miles on them. I tried to talk to the manager, he said he would talk to management and call me back. Never received a call ! I also changed tires on my truck, the didn’t balance the rims after changing them. I’m pretty sure I paid for it to be done during the new purchase but I later had to pay again to have it done again. Goodyear is just smiling as they sell you poor quality