Michel Tires Plus

Please do not go here i would hate to see anyone get injured or possibly worse. This place could have killed me. I went there to get my tores fixed, rotation and oil change. They never rotated my tires. I specifically asked if it was full service with all fluids? They of course said yes and none of my fluids were touched other than oil. Then my tire goes flat in less than a mile almost causing an accident. I mean my rim was on the ground as soon as i left and i needed a tow as soon as i left, which i paid for. The manager promised to make it right. Unfortunately, he has passed away. I stupidly called them for an alignment today and spoke to Jordan the manager and she was incredibly unhelpful and rude and used his death as an excuse. Wow

My son had broke down on the way to his friend and I used this experience to show him how best to handle the situation. After properly dismounting the wheel We took the wheel/tire to Tires Plus in Etown. It was near the end of the day and the only person there was the Manager, Jordan Murrell. She was very understanding, and since the tech was already out the door for the day, she took matters into her own hands and performed the repair and balance for us. She answered our questions and processed the sale quickly and efficiently. Thanks to Tires Plus in Etown and Jordon my son was able to get on to his destination, and all was well. If you get the chance people, go and see them for yourself. Decide for yourself. I was absolutely not even close to being disappointed during any of my dozens of visits to this location. Service: Tires

I was traveling Friday with four friends to Nashville when my alternator went out . They stayed open late for us on a Friday night to get us safely on our way. I can't tell you how grateful I am for your quick diagnosis and kindness!