Jiffy Lube

If you’re looking for knowledgeable fest affordable and friendly service, this is your place!!! I was in and out, general manager was friendly, made suggestions to all the people that were in the room for their cars, made us laugh. It was just a wonderful experience all around. Thank you!

Dropped vehicle off approx 815 after calling the day before, left about 830 and was told it would take an hour an a half. 3 hours later I called and was told it would be another 30-60 minutes because a screw was missing in the brake kit and they had to wait for parts. finally received a call about 330pm that the vehicle was ready. The next day the vehicle broke down in the left hand lane on an interstate in Tennessee leaving me and five of my kids stranded. So not only did we not make it to our destination for the night causing me to loose out on money, also had to pay for the vehicle to be towed and pay for it to be fixed and pay for a hotel room for the night. The repairs involved labor to re-install RR caliper bolts and re-secure the wheel. Thankfully there were no collisions related to the unsafe condition my vehicle was returned to me after trusting Jiffy Lube.

Jiffy lube service people ripped off my son with upcharges and non essential work that they claimed would leave him stranded. I sent him for an oil change and their upcharge salesman took him for $800 of unneeded work. I just had a new engine done by Kia and they not only charged for a high mileage oil change but charge for new spark plugs. Then they told him my brakes were gone and I needed new calipers too. I have not had a single issue with my brakes and there was no grinding of any kind. My brother drove my car to KState and back last weekend without issue. Dont you think Kia wouldve told me my brakes were deadly close to bald 10k miles ago when they inspected my car and replaced my engine? Jiffy said they were ruined yet there wasnt any grinding or sign of issues. Jiffy Lube on 87th St in Lenexa is not trustworthy.