Finzel's Mastertech

First time there. Great service and friendly staff. Took me riight in, removed a nail from my tire, that I thought only needed air. Replaced batteries in two key pods. Probably saved me from having to deal with a flat while driving. But the staff member that gets the Golden Star is this sweet, sweet dog that greeted me at the door of the waiting room. Walked me to a set and set with me for a couple of minutes. Until the next customer came through the door. Whom he saw as his job to greet. Have always though it was necessary to take my car to the dealership. Several friends had told me thery were bringing there cars to you. I too am now a customer. Thank You

They were all very nice and helpful. I did not feel like they were trying to take advantage of my lack of knowledge of the situation. Scott was also very helpful on getting information that we needed that I was not sure of. Jake was the one that worked on the car and did a wonderful job explaining everything to me. 10/10 recommend :) Services: Vehicle Inspection, A/C installation & repair

Can't recommend this place enough. Needed to get my SmartCar fixed, and when I took it to Firestone they said "Yeah, we'll get the part!" And then 2 hours later called me and backpedalled saying I need to take it to a Mercedes repair facility. Finzel's was able to get me in ASAP and they got the part so quickly, had the car fixed within hours. They also were willing to work with my warranty provider despite bit being in-network. Everything was super smooth! Every employee that I spoke with was exceptionally nice and clear in their explanations. As a woman, I can count on two hands the amount of times I've been talked down to when dealing with car repair garages, but I didn't experience that at all here. Definitely will be returning the next time something goes wrong. Thanks guys! ????