Silver Star Service & Body Shop

Silver Star Mercedes Service and Body Shop are the real deal. They provide fast, honest, friendly and reliable service. Wes and Adam the service managers are extremely experienced and professional. They will be honest about what your Mercedes needs to keep you car running in top condition. Service: General repairs & maintenance

Unprofessional! Never have loaner vehicles while car getting work done even if appt made months in advance. The manager does not care about taking care of clients. Doesn’t care if issues get addressed. Still waiting to get my car work completed and bodywork completed yet no loaner no return phone call no FOLLOW UP nothing! I FEEL LIKE ITS MY SKIN COLOR! Very unprofessional how does the manager still have a job? I was never offered anything expressed I need a oil change tires and I need bodywork done so you mean to tell me he offered express service to all of these items? The lies people tell. Like I said the appointment was done or made 30 days in advance. I’ve been trying to get my car in for over six months you should be out of business if you don’t have a loaner vehicles for 6+ months and take 30 days or more to get an appointment and while I was in there were people coming in that didn’t LOOK like me bringing in loaner cars every time I came in so what is the REAL problem?! Service

I brought my car to the body shop because my back passenger-side door would not open. They were able to diagnose the problem quickly and the customer service was amazing! The collision center advisor, I believe his name was David, indicated that the part needed to fix the door was under a recall and it would be fixed for free if I take it to the dealership. I was very thankful and will definitely take my car back, if/when needed!