Byrider Wood River

This is by far the worst company i purchased a car from they are unprofessional i was about a couple days late when tarrion called me on Tuesday at 7:37stating that my payment was due I specifically told him I won’t be able to talk till I get off work but he still preceded about making a payment & that I was late on paying & that I couldn’t pay later so the next day he had a tow company repo my car I called tarrion that whole day trying to speak with him but he didn’t answer the phone till the next day he called I answered he told me the price in order for me to get my car back I said that’s fine once I find a ride I will come up there asap to get my car. Thursday fly by I call to ask him can I at least get my work badge & Id out the car he responded yes when will you be able to make the payment I told him this Monday coming up he stated another week!! So at this point I knew he wasn’t letting me get my car because how he’s responding to me..the next day on Friday aug 4 2023 i goes up

My sales person was Virginia Bruhn, she was great. She help me find exactly what I was looking for and that i knew everything i needed to know about the company and vehicle.

Excellent customer service. They made getting my next car smooth. They were informative and I really felt a part of the process. Virginia was fantastic!!! Be sure and see her for your next automotive needs.