Schaumburg Toyota Service & Parts

I was very pleased with the quality of your service department. Any additional work needed was not performed without my approval. Your technicians do a great job, especially Rafael Sanchez. I am consistently impressed by the caliber of your staff.

Came last week for an oil change. I asked them to let me know if the tire needs to be replaced as I am going on a road trip in a few days. I came back when my car was ready and asked them if all is good with the car, and the guy looked around and said yes. As I'm paying at the pay desk, I ask for a copy of my inspection sheet, and the cashier tells me to get it from the tech specialist I spoke to earlier. I go back there, and the specialist tells me that they didn't even check anything, so nothing was filled out! They did take the car back in and inspected it, but I'm surprised they would tell me my car is 100% good when they didn't even check it. When the inspection was finished, they did find out that I would need to change my tires soon.

I had my 2013 Toyota FJ Cruiser Trail Teams serviced by Steve Lowell and Rudy and had an amazing job for doing my brake system and entire lube change. Now my FJ Cruiser is as pristine as ever. Highly recommended for your Toyota’s service needs!