Tonys Auto Repair-Rockford

I couldn’t be more thankful for Tony and the wonderful men working there. I have had a noise in my car for months and my car was riding rough I should have takin in so long ago but had trouble finding a mechanic in Rockford that wasn’t trying to rip me off because I’m a woman with little to no car knowledge always trying to get me to “fix” things that were not broken. I thought it was my drivers side wheel bearing so I bought the part and my brakes and rotors took it to Tony the next day I ended up being late (sorry Tony) but he still took my car and turned out it wasn’t my drivers side wheel bearing but my axle was broken he stayed after after they were closed on a Saturday (when he didn’t have to) so I could go exchange the parts did the axle brakes and rotors AND my back door panels that were falling off. It didn’t fix the sound and he told me bring it back this week and they will figure it out. Today I dropped it off at 7:30am before they opened but he was already there he greeted

It was kind of high in labor costs but they did fix my car in a hurry but did not tell me what was wrong first or gave me an option if I wanted it to be done or not by calling and letting me know the prices. They put a used part in cause it was cheaper but I would of liked a new part to make sure my car ran the best it could. I will update this review if my car takes a turn for the worse. But they make you feel like everything will be fine with their friendly smiles and friendly customer service. You have to book your appointment for your car to be fixed cause they be extra extra busy. Get their early and first of the day to get out early. My car is running but I haven't tried the expressway yet and I will on Monday to be sure my car is definitely fixed. I'm disabled so my money is limited and I think I was charged way too much and wasn't given an option as to if I can afford the repairs or not. That's the only part that bugged me. But so far I'm satisfied with the fix. It don't feel a

I got in quickly! However I did leave my car there for over a day before they were able to work on it. Overall good customer service