Firestone Complete Auto Care

Wait time was not as promised, unfortunately. I was told my car would be ready 2-2.5 hours after my 11am drop off, but it was not ready until over 4 hours after drop off. I checked in regularly and was eventually promised the car at 4 hours, which still did not happen. I know this is not the fault of the staff at the counter, who were polite and helpful, but I would have much preferred to have been told up front that it would have taken over 4 hours for the tire and oil change. A discount was offered, which I really appreciated.

Robert was very helpful in finding and ordering tires for replacement . The service is courteous and caring. We were notified when the tires arrives and schedule a quick replacement

Took awhile to get my car looked at but they were very helpful when they did put it in the air. I’m sure a lot of people have had different experiences but I was happy with mine.