Firestone Complete Auto Care

Unexpected trouble, kindly handled as a courtesy check. I am really sorry that I live so far away or I’d come back for actual service! Many thanks again!

Worst service ever total rip off thru tried to sell me new rotors and breake pads due to a squeak on the brakes. Said they were worn down. I literally had them replaced 6 months prior. They just needed to get cleaned. These guys are scam artists to the largest degree. Do NOT use them. Lots of other reputable places.

Went in for a tire balance. When I picked up my van one hub cap was broken and the 3 others were missing the center caps. Spoke to the manager Migual about the situation and he said he would be ordering me a new set. It's been 2 weeks since he said he was ordering them. I've called 3 times since then to get an update and he puts me on hold and says he will have to get back to me but he never gets back to me. I'm sure he's busy but how about making customers feel like their a priority and following through on making things right? I wouldn't recommend this business to anyone needing tire service.