H & R Auto & Towing Inc

The power steering on my car went out while driving. The next day, it wouldn't start. I had an appointment to take the car to the dealership and had to find a tow company. I called H&R Towing. They asked for the addresses from my home to the dealership, and they gave me a quote over the phone. The driver said he'd be there in 30 minutes and he was exactly on time. I thought he was just going to tow it but he suggested we take a look under the hood. He found that my serpentine belt had broken, meaning my alternator hadn't been running while I was driving and it had killed the battery, which was why the power steering wasn't working. Knowing what was wrong up front, probably saved me some money when I got to the dealership and could tell them exactly what the problem was. The driver waited until I talked the dealer service rep, then unloaded my car and even helped me push it into a spot on the lot. I can't praise this company enough. Service: Car towing

Very rude. Swore at me over the phone when I tried to call them.

I called them at 5:39 am because I locked myself out of my running car. They came in an hour and resolved the issue. The cost was reasonable, and the staff person was really great, offering suggestions on avoiding this problem in the future.