Logan Square Auto Repair

I had them run a diagnostics and it said that I needed a rear right wheel speed sensor. They quoted me $1300 to replace both rear wheel speed sensors and both rear wheel bearings even though my bearings are fine. I went somewhere else and replaced just the wheel speed sensor for $200 and it cleared my error message. I also had an oil leak, they quoted me $1800 without cleaning the motor to see where leak was coming from. I went somewhere else that did and discovered It was only 2 oil pressure switches, I got those changed out for $205 and it fixed the leak. Im appalled by the way Logan Square Auto Repair treated me and how they tried to take advantage of me. Dishonesty shows.

I really wanted to support a local business and chose Logan square auto based on the favorable reviews especially from women. I called Tuesday and made an appointment for 10am Thursday, the person was very friendly and I was excited I made a good choice. Thursday comes, I drop off my car and I’m told to give them a couple hours and they would call me when it’s ready. At 1:30 I called to check on the status since it’s now been almost 4 hours. I’m told everyone is at lunch and my car is next, I think ok that’s a bit annoying since I had an appointment but whatever. The day goes by, shop closes at 6 and I don’t hear from them. The next morning still no word from them. I decided to go to the shop and take my car even if they haven’t done the job, at this point I just want my car back. When I get there there is no acknowledgement of the oil change taking 22 hours longer than the original quote, they just give me the bill. I refused to pay and explain everything that’s happened that has made

They were very accommodating with dealing with AAA towing being bad and addressed our issues ASAP. They also sent photos of everything they recommended and explained why they recommended it and whether it was urgent. They do offer Costco and AAA discounts here. Very friendly and communicative.