All About Automotive Inc

VERY UNPROFFESIONAL AND DISHONEST COMPANY! This company was contracted through AAA Roadside assistance to tow my Sprinter Van, driver hooked it up and loaded it on the tow truck. My vans rear tires were barely sitting on the edge of the tow bed, and front of the bumper was hitting the lights on the front of the tow bed. Driver was getting ready to leave when i noticed above mentioned. Stopped the driver and pointed out, he was like "oh wow yeah i cant drive it like this" like he didnt see it when he loaded it and secured it. While attempting to backup the vehicle from the tow bed, he forgot to unhook the front chains and the damage from the pictures attached happened. I pointed out the damages and tooked the pictures, he saw it and took the pictures as well. When he finally unloaded the vehicle i asked him about the damages and he just said "yeah just call AAA and file a claim" which i did. Now they are claiming how the damages were already there and how they took pictures of the van b

From the point of tow service to the time to Pick up my vehicle Jorge delivered the excellent service. I was kept informed and throughly explained issue and why repair was needed. I appreciate being treated with respect and accommodating attitude. My experience was nothing short of amazing. Thank you for Being kind and understanding the importance of customer satisfaction Ivory S. Service: General repairs & maintenance

Warning- Don't waste your money- I can not describe how unprofessional, dishonest and unethical this place is. My car had water leak issue identified by manufacturer during a service. All about auto manager Jorge diagnosed the vehicle and delivered a 15 minutes lecture that Mercedes has diagnosed the problem wrong and there is no leak of the water pump. i kept saying that water pump is the issue and it needs to replaced, he compelled me saying that the diagnosis s totally wrong and the thermostat needs replacement and guaranteed that any issue with the water system will be covered by 24 months warranty and charge me about $1672 for the repair which was not needed. the car had the same issue plus strange pungent odor after five days of repair and they have refused to repair after keeping the car for 3 days. I would advise every one not to use this facility as these are a scam and extremely dishonest. Service: Auto water leak repair