Quality Cadillac

I love Quality Cadillac. I don’t care what area I’m in, they’re always pleasant, informative, and provide excellent service. They always reassure. me that everything is going to be done correctly with my car. My main reason for the visit today was just maintenance service. Terry Jackson and Matt did an excellent job, greeting me and taking care of the car. While there, I had some questions for Toby, my car salesman and he is also excellent took the time to explain and answer my questions. As I was leaving I passed David Wittman from the body shop. He remembered me greeted me.. Everybody there is just exceptional.

Online sales a joke. No customer service. Take your money but don’t respond to calls or emails. Buyer beware no customer service parts department is incompetent. They eventually will ship but don’t expect any communication. We will see what shows up? Would not recommend unless you can wait indefinitely for your parts with no updates or response to emails asking for information or eta.

Wayne Marshall was very professional and helped get me into a car that I actually like. A couple lots just turned me away and he just wanted to make sure I left happy. Positive experience overall.