Lithia Chrysler Jeep Dodge of Twin Falls Service Center

Came in to get my new key fob programmed and cut. Everything started out good, they got me in, but when I came to pick up they couldn't find my paperwork, because it was under the previous owners name. After all was found I needed to schedule to have my recalled air bag fixed and we scheduled it for the following week early in the morning. When I arrive no one knew I was coming and still all of my paperwork is under a previous owners name, which is probably why. All the service I got was fine, that I know of, other than the initial person I worked with she needs to be retrained on how to properly check people in and make sure all the info in the database is correct. I got all services done, but still at this time none of the owner information has been updated. *eye roll* I have used lithia, in Twin falls, in the past, like 5 years ago, for a different vehicle and I can say the service received then was the same, my van didn't make it home before it broke down in the middle of the road.

Izzy was great to work with and the rest of the crew was friendly.. Honest and up front about everything

It was great we bought a new Truck for my husband and a new Car for myself, everyone was so wonderful the best experience I've had