NAPA Auto Parts - Dyna Parts LLC

I usually don't go to Napa but I had a great experience at this one. The customer service was fast and friendly and the prices weren't too bad at all. They didn't have the item I wanted but was able to find an alternative with their wide selection.

A fuel filter for a 2002 f250 7.3 was $74, went home, and bought 1 from Amazon wix brand, same as theirs for $24. And it was delivered to my door the next day, business like should be ashamed.

This particular store is quite terrible to work with. Every time I've tried to go in for parts, I'm never greeted or asked if I need anything. I walked around looking for a specific injector cleaner & they never once acknowledged me, which fine. I can deal with that & try to find things myself but what really gets me is anytime I've asked if they have a part, they say no. Their shelves are bare. They won't take the extra few minutes to look something up & say they can't find things that are in their parts catalog. You almost always have to call twice back to back for someone to answer if it's in the morning when they should be open. I placed an online order for a part & never received the email that it was ready for pickup so had to call them 3 hours later & he didn't know why I never got the email. When I went to pick it up, the lady that assisted me (she was pleasant & competent) knew immediately why I didn't get the ready for pickup email & had to go back & explain to the guy in bac