Firestone Complete Auto Care

I called them about 7 times and I was put on hold for about 15 minutes each time. Out of loyalty, I been going there for the past 10 years to get work done on my fleet of company vehicles and spent countless dollars getting multiple services performed, but it's time to move on and start dealing with a company who's not to busy to answer the telephone. Services: Tires, Steering & suspension repair, Wheel alignment, Brake service & repair

This Firestone saved the brand reputation in my opinion. The men working there were up to their elbows in customers and still took care of everything best they could, the mechanic/alignment tech was sharp, fast, and informative and went above and explained some details about my vehicle. The gentleman that was working the phones and lobby this afternoon was extremely professional and helpful even though it looked like he could hardly get a breath in before the phone was going off again. When I complained about the other location they didn't even speak negatively of them and instead mentioning they are currently going through some changes and things should turn around soon. Everyone at this location needs to be recognized for not just doing a great job but for taking me from saying I would never use Firestone again to definitely recommending this location to friends and family. Keep up the good work! I strongly suggest training people here before sending to the Abercorn location.

This place was phenomenal. From speaking with Brian, Michael, and Drew, I felt well taken care of. They didn’t try to overcharge me. They were accommodating and patient. Kudos to hiring such professionals!