THE SHOP - British Vehicle Service & Repair

Customer service was amazing! The whole team was very helpful and took care of my Range Rover brakes timely and professionally. Luke is running a great business and is honest and prices are reasonable. Service: Brakes

I spoke with Amy about a timing chains job. She said it would be at least a month. The Shop recommended a new engine because a timing chains job wouldn’t fix the problem. The car was dropped off the evening of 03/20/23. About a week goes by, and I called for an update. The car had just been pulled in to be looked at. Once they figured out the problem, the first warranty adjuster checked the car out and wanted them to do a timing chains job only. The Shop expressed their concern that this solution would only result to more problems. About a week or so after the adjuster came out, I called for an update and she says that they are waiting for a second adjuster. Communication between The Shop and the warranty company was not good at all. Throughout this process, I called the warranty company multiple times to find out that they were waiting on The Shop! A second adjuster was called out and he sided with The Shop with going for replacing the engine. GREAT NEWS! After about 11 or 12 days aft

UPDATED 12/9/2022 BEWARE! As a women taking my truck to be serviced. Having spent$$$$$ OVER $11,000. "The SHOP" service is NOT RELIABLE! I Once BELIEVED I was SAFE doing business here. That's when Trish was working there. BUT I was WRONG!!! Previously I offered up very positive reviews believing I was receiving worth while service, and treated fairly. Until I came to the realization I was NOT! My 2008 range rover never performed good after any repair or service they did. Simple oil change not done right. I'd have oil leaking puddles on my garage floor because they on 2 seperate occasions Did not correctly install oil filter and did not use the correct oil filter for my vehicle type. Still gave them business. I've had some big services performed recently new air conditioner put in, rear passenger window regulator, coolant hose, 2 transmission! Why 2 transmissons you wonder? Because the 1st one they put in was no good so they had to replace it. Oh yeah a new drive shaft that I wasn't i