Gowen's Automotive Repair

I went to this auto shop because they had good reviews. I left my car on Monday 7:00 in the morning and didn't get it back until 3:30 Wednesday evening. Once I call to get my car back they hadn't done any work to it at all so they basically had my car for 3 days and convincing me. The day I called to get my car back I told them if they hadn't fixed the transmission don't worry about it I'll just pay for the oil change and be on my way to which the guy that answered the phone responded they hadn't even done the oil change. I get my vehicle back my vent was busted, I have a scuff mark above my driver tire, the lid was left open on my windshield wiper fluid and I have oil placed in my coolant reservoir and my fan was unscrewed from my radiator which shouldn't have been touched because they weren't doing the work on it. I now have to come out of pocket $500 plus to get the oil out of my coolant and to go ahead and have my transmission flush like they were supposed to have done. I also have

Good first experience dealing with this shop. They were able to diagnose get my car up and running quickly and the cost was very fair. I will definitely be going back for future preventative maintenance.

DO NOT, I REPEAT DO NOT TAKE YOUR VEHICLE TO GOWENS! We had our GMC Acadia towed there on February 20th after my partner spoke with I would assume Barbara the following week. My partner was told that they were swomped and to have it brough there the 20th for them to get it in to take a look as that would give them time to get some of the vehicles that had there at the time worked on and out of the way. I get a call Monday morning asking if I was sure Gowens was the destination in which I wanted the Acadia towed to. I ensured her yes and reminded her of the conversation she had with my partner. I was then told that they were very busy and would get to our truck when they could. At that time, I was frusted but understood and proceeded to be empathetic. We received calls stating that our truck was being looked at when it wasn't, calls stating that the electrical specialist was there looking at our truck and wasn't, calls insisting that our truck was dropped off over night, which it hadn'