Hennessy Collision Center

Dealing with an accident and insurance is not a joke. But once at Hennessy collision, everything went smooth. Starting with great service, having a language bearer was not easy. Adriana took the time to welcomed me. And made me feel comfortable. She kept me updated with all that was going on. She even went beyond. Even on the weekends that she did not work, she still answers my questions. Will she was with family she still answered her phone. This is great customer service. This is why I’m giving Hennessy a 5 star. Work looked great. But the services was GREAT!

My Car arrived in one method and completed in a different method! I was told my previous paint job effected the new incident totally away from the current procedure! Then I was told they took pictures of my vehicle when it arrived and was later apologized too because I revealed they didn’t! Deception! I got an email apologizing and they understand how I feel because the bad paint wasn’t there when I released my Car but they still want me to pay for parts but they will paint! Go figure First I’m a liar and now give me some money! I will post all commentary here tomorrow and wish I could post the phone conversations too! The recorded phone conversations are better than in person or emails! Totally admitted fault but here we are! Take notes, pictures and stay on top of your Vehicle! Mine sat for over 3 months due to parts/process! A process that damaged and baked a “bad paint job previously”! Posting commentary later

This was such a wonderful experience after having to deal with a car accident. The reps at this center was very professional, down to earth and very detailed with this process. After the repair was completed, our truck was detailed and looked amazing! I’m so happy we chose them to work with. We appreciate you all at Hennessy Collision Center.