Five Star Nissan of Albany Service Department

Got me in a new Titan truck with 5 year bumper to bumper warranty and life time power trane warranty and 0٪ interest rate. Such a good deal my daughter went there 2 weeks later and bought a car with same warranty. Would recommend to anyone.

The shuttle services will have you late for work. However, the driver of the service is such a down-to-earth cool person. I really enjoyed the ride to and from work. He pick me up in time as if I was his wife I felt so connected with a stranger literally. The crew has a whole new attitude VERY WELCOMING AND FRIENDLY ❤️ I paid over 850 and was happy when I left ????*********** Update they did not do the work I ask for I feel so played like really 850. Then when I asked about it oh they did one side but one didn't need it. THEN I SAID NO THEY DID NOT TOUCH MY TIRES IT WAS OH BRING IT BACK NO COME GET IT….Currently waiting to take it to another nissan shop cause now I do not trust the one in ALBANY???? Services: Transmission, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Oil change

I’m getting rid of my Nissan and won’t ever come back for service or another car. Service at this location was horrible. It took almost a week and a half to get a report on what was going in with my car, which cost me money to stay in a rental for that long. There was no sense of urgency to call me back or even assist me when I called. Chris in the service department is the worst rep, switch him out and get someone else in there right away. The phone constantly rings and no one answers, the poor receptionist in the front had to walk back there and deliver a message for me. Steven in the department was decent to work with. Again, I won’t be back—this dealership can go kick rocks somewhere!