Albany Chrysler Dodge Jeep RAM Service Dept

In my many years of getting various cars serviced, I've never felt as welcomed and accommodated as I did on today. The staff was simply amazing from the scheduling associate with her family pictures to the service associates, the greeting as reception process was amazing. I look forward to coming back to this location for all my service needs! Services: Auto engine diagnostic, Tire rotations, Vehicle Inspection, Auto maintenance, Oil change

The team was very helpful and answered all my questions. They also greeted me a smile ????

The service advisor was very friendly and helpful. However, per the advisor I was due for a front end alignment. After that was done along with the regular service I left the dealership but had to return immediately because the alignment was bad. It pulled hard to the right. The alignment was done again. When I left it was still not aligned properly. I had an appointment or I would have returned immediately. We left town Sunday for vacation and will not be back for two weeks. I will look for a jeep dealer here and hopefully get it corrected. I expect your dealership to pay for the repairs. Needless to say I am not happy. Services: General repairs & maintenance, Oil change