Tuffy Tire & Auto Service

Found a coupon for 39 bucks for a full synthetic oil change so I thought I would try it out. First of all I was there for almost 3 hours for an oil change...yup...3 hours. You can't make this stuff up. Next...my car needs 0w29 oil. All Toyota hybrids use this weight oil. They told me that if I wanted the correct oil that it would cost 89 bucks! Otherwise they were going to put in 5w20, which is not correct and is the same price as the correct oil. I took the car back to Lakeland Toyota and paid 49 bucks...therefore...never again here. ************UPDATE************* Manager called me after posting review. We talked out about the wordage of the coupon and he was going to make sure that coupon was corrected. Added 2 stars for the productive call. Will edit after the next visit to see if all is better the next time around. I feel that's a fair way to actually critique a business...give them a second chance.

Had appointment for oil change and check back tire due to tire alert on pressure. Jay showed me wear on the back tires and need for new tires. He was able to get me in next day due to my work schedule. Great service and so friendly and reliable. Services: Tires, Oil change

I went there to have my AC checked on my car, they sold me a service that includes emptying/refilling the system and a full inspection for leak. They called me back the same day to tell me it would be 1800$ to change compressor because the clutch was stuck and that there was no leak. I went to get the car back and had a look at it myself. I sent it to the garage at first because I'm a canadian on holiday with a newborn baby and my partner. Took me about 15 mins to find a massive leak that they could not have missed if they checked. The clutch wasn't stuck at all. I fixed the leak and air con is working perfectly. So they basically just plugged it on their machine, filled a system that was leaking and since it wasn't working wanted to change everything... really disappointed, they wouldn't give me any sort of refund for the service they sold me without really doing the work. I would not go back.