Wellington Auto Collision, Inc

I've use this auto shop for years to get my service done on my BMW I never had a issue when the older gentleman Ron was there. Apparently they recently hired a new manager, he's terrible. I told him I was going to bring my car in and wait for it, because I was going to work after. He said OK, get here at 8. After dropping my car off at 0755, I realized at 830, he still didn't even give my keys to the mechanic to bring my car back to start working on it, I had to leave. He told its usually up to an hour and a half if you are waiting for your car, I said that has never been my experience. The mechanics appear to be the same, but the manager is definitely different and I can no longer recommend t this business to anyone. Suffice it to say, I left without getting my car serviced. I have to find a new service shop in Wellington for my car.

I stopped by for a simple estimate and wound up having one of the best conversations that I have had with anyone in a long, long time. It felt like Steve and I were lifelong friends who simply picked up where we left off.

Had some interior leather work done. I replaced the center arm rest console, and leather arm door rest on driver side. The day of installation the owner Lenny was doing the work himself. Being we had some sort of repore we were shooting the breeze while he was replacing the driver side door panel in order to install the driver arm rest. At that point I noticed a tear on the door panel that wasn’t there prior to the installation of the new arm rest. When I brought this up to Lenny he refused to take responsibility for the mishap. Which I’m my mind was morally wrong to begin with. After all I’m sure he could have worked something out with his sub contractor on the price to repair. This all happened in 11or12/21. Being his subcontractor doesn’t work on the premises Lenny informed me at that time that it would be a couple of weeks to repair. I have still yet to hear from Lenny as of today 5/18/22, and the tear still remains Service: Body & Trim