Firestone Complete Auto Care

I'd rate it less if I could. First time I brought it there it was because they could look at the issue I called about. After a diagnostic fee and no help I was sent away. I brought another vehicle there to be looked at for the issue I called about and again...a diagnostic fee and no help. They kept my vehicle in the same spot I parked it in for over 8 hours. It wasn't until I showed up they quickly brought it in the back and then said their company doesn't fix the type of problem but guess what...700+ dollars later and they still haven't ever fixed what they said they could. Awful, horrible service and pure auto mechanic thiefs. Basic oil changing mechanic shop, nothing they advertised.

Was at Honda having a panic attack over a $1900 estimate for “both front brakes and both front wheel bearings” when I asked my mom to call around and see if that sounded right. Javier said to get over to him and turns out it’s my back brake pads and rotors and only my front right wheel bearing! He saved me about $700 with the credit card and my car is quiet as a church mouse again! Thanks Javier and also Josh for getting me back on the road! Definitely will be going back.

Extremely impressed with the care they took of my car. The entire staff is friendly & knowledgeable. Reese stood out the most. His compassion for his job is so rare to see now a days. My car was misdiagnosed by 2 other mechanic shops, and Reese and his fellow staff were able to quickly diagnose & help resolve the issue. I will definitely be a returning customer! Thanks y'all!! Services: Tires, Auto engine diagnostic, Wheel alignment