Shell Rapid Lube

This place is slow as he**.How you gonna tell me 10 minutes on the phone, then 20 minutes when I get there, then 30 minutes at the register. Then come out 40 minutes later and tell me you haven’t started yet asking me questions you already asked me and telling it will only take 15 minutes more… I call before my lunch break to make sure y’all had room. I had to waste gas getting there only to have to leave with no oil change because I gotta get back to work… anyways never goin back

I got my oil changed today, I felt insulted with the way this person treated me, if this is the way you are trying to sale to the customers let me tell you is not going to work at least not with me, very disrespectful, this is the first time they treat me like this I don’t know the person’s name but I do know that I am not coming back here. He said the way I am treating my car like I don’t care…… whattttt?? And because I said thank you today I will be doing only the oil change I didn’t get the sticker in my window ???????????? Ridiculous!!

The service is fast and efficient here. I have been bringing in our vehicles here for a while now after a friend recommended it; they are trustworthy. Services: Air & cabin filter replacement, Tires, Oil change