Palm Coast Ford

Such a great experience for us! We’ve bought quite a few cars from various places and this was the best experience! You can tell they truly care about their customers. They’re honest and up front. No surprises. The price they quoted was fair. They listened to our wants and needs. We had Brett and Donald help us and we felt treated like family. Thank you again! I think it’s safe to say we’re not going anywhere else.

⭐ (1 star) I am writing this review to raise awareness about a concerning experience I recently had with Palm Coast Ford. I received a promotional flyer in the mail claiming a chance to win $25,000 cash if I matched six cash bag symbols. Miraculously, I matched them! Excited, I called the number provided, and a lady confirmed my win and instructed me to visit the dealership to collect my check. Eager and hopeful, I drove to the dealership where I met a gentleman sells rep. My excitement, however, soon turned into profound disappointment. Rather than the promised $25,000, I was guided to participate in another game where I ‘won’ $500. Then, I was asked to draw a dollar bill from a box, which read $88. Here’s the catch – it was only valid if it was written in blue marker, which mine was not. So, my grand prize of $25,000 had dwindled down to just a single dollar. Seeking clarification, I called back the lady who originally informed me I had won. Her response was less than helpful. She sa

Purchased a used vehicle here about 4 months ago. Also purchased extended warranty. Found out that the extended warranty was nearly expired when I purchased it based on the cars mileage. The way it was pitched made it sound like a great deal. My fault for being ignorant. Just beware they are out to make money even if it’s at the expense of your ignorance. Ouch!!! Update:General manager Don York called me and cleared up a major misunderstanding. This type of communication from the top makes me feel valued and important. The fact is I purchased a nice clean 2019 Ford escape. It was a one owner certified pre-owned vehicle with good mileage. The car buying experience was good. I will purchase here again.