Ferman Collision Center - Wesley Chapel

This collision center was great! Very communicative and helpful during a tough, stressful time. They took great care of my car and sent me updates as the week went on, I feel like my car looks even better than it did before the accident. Highly recommend!

Had to sell my car in the end, after these idiots tampered with it. And a word to the wise - take a picture of your dashboard and note down mileage and fuel level right before handing over the car to them. Story: I'll keep it short - the car was in an accident 2 months ago. NOW after these 2 months of calling them back and forth and asking for updates, they finally decided to call me back to pick up the car. We went to the shop, paid the deductible and got into the car. Surprise, the car wouldn't start. They had to bring 3 "mechanics" to tell us that they don't know what the issue is. Then they offered to tow the car to the dealership service center to diagnose it. Dealership said the fuel is contaminated and they have to replace the whole system. Now, the collision center said they were not going to be responsible for this issue nor add this service to the same claim since "it's not part of the accident". Claimed they didn't fill the tank either. Tried to blame for the bad gas. Two mo

words can not even explain how satisfied i am. Jessica is a 12/10. Her customer service is AMAZING and her communication is top tier. She let me know everything that was being done to my car and why it was taking the time it did. She wanted to make sure that I got into a safe and better car when i returned. I am a completely satisfied customer. I got into a hit a run and thought my car was not going to be able to get fixed but I was wrong. I got my car back today and it looked like nothing even happened to my car. If anything it looks brand new. Ferman Collision knows how to put a smile on one’s face. Thank you so much Jessica and thank you Ferman Collison. I will definitely tell everyone about you guys.