C And L Automotive And Towing Inc

This is the worst business ever I work next door so I took my truck over to get struts put on had my own parts was quoted a price of 250.00 for labor upon removal of the struts there was damage to the part that holds the struts they gave me a call and explained it to me and said it would be an additional 230.00 and that it wouldn’t be finished until the following day. I agreed 230.00 +250.00 . I went over to remove some items from the truck and noticed coolant on the floor the mechanic and I discussed a pressure test and I told him I would fix it myself because it was only a hose. The next day they called me to tell me my truck was done. I went to pick it up and pay and was charged 800.00 and was told oh since your paying cash it’ll be 700.00 they also included a axle replacement in the 230.00 and 250.00 a axel that I had just replaced 4 months prior. I got ripped off and when I complained the guy at the desk asked me did I want them to put the old hose back on and charge me for the pr

This review is worth the read....Went in for a suspected leaking water pump, and Chuck was the most professional and kind hearted individual. He turned an awful day better with how he accommodated working on my car, and fitting me in immediately in the middle of the day on a Friday. I had to go back to work, but they made sure my car was done in less than 3 hours, and called me before charging me anything to go over everything that was going on with my car. Being a newbie to Jacksonville, i will tell all of my friends and family about C&L and Chuck, and will be bringing my car here with any issues.

Decent work, friendly and honest staff that will try to help you whatever way they can. But high priced service. First time in my life I ever paid over $50 for a conventional oil change, among other things that were quoted fairly higher than other shops.