Tire Choice Auto Service Centers

I had a damaged tire & purchased a new one. They had to order me a new tire that would arrive the next day. The guy at the front desk assured me me car would be done by noon. I purposely waited an extra hour to call, just to be nice and my car still wasn’t done. I had multiple appointment I had to miss as a result of that. I asked when my car is expected to be finished and the lady said “soon”. I said can you please give me a time? She said “soon”. It’s 2 tires, it takes an experienced mechanic 15-20 minutes for each tire, that means they haven’t even pulled my car into the garage yet. These guys are unorganized. Also they charged me 35.00 per tire to install them????? Like what? That’s the same price as 2 hours of shop time. Update: at 12:30 pm I was told my car was in the garage being worked on. I arrived at 2:30 pm to check the progress, and my car was still in the parking lot with a flat tire (untouched). I was informed that actually they didn’t have the tires to fix them today & t

This was by far one of the best customer service experiences I’ve ever had. We got a nail in our tire and needed to get back to the east coast but weren’t going to be able to get a replacement wheel until Monday. Gabe stopped what he was doing to look at our wheel and plugged it up perfectly. He couldn’t have been more kind and saved our weekend, thank you Gabe!

What awesome service! I was a person in distress after a crazy hard week. I was able to drop off my tire that had a broken valve stem. They fixed it & reinstalled it after their 6pm closing time, with no charge. Truly the best customer service experience ever. Again, the BEST service. Jolene at the desk is professional, polite & knowledgeable! Prices are reasonable & she is patient with clients when explaining issues with the customer's cars. Highly recommend Tire Choice!