Marti Auto Service Doral

Hello all, The experience I received from Yamil of the Marti Auto Service Doral location was the best. I drive a 2017 Mercedes-Benz E300 sedan. My car has had for a while a growingly louder squeak in my drivers side front wheel, and I had to find a mechanic to repair this as now my vehicle was out of warranty. Originally I had asked my service team member I use at the Mercedes dealership if they recommended another mechanic outside of the dealer. So I took the advice and went to the recommended mechanic. When I arrived the owner of the garage and lead mechanic did a look over my car, and he starts guessing the issue confidently quoting me well over $3,000 for a noise, stating that he would have to replace my suspension on both sides of my car in order to repair this issue. Needless to say before the cost was given to me, I had an instinct that even though this is his specialty... I felt that he was inaccurately diagnosing the issue as well as trying to bill me extremely high for a gues

Marti and his staff are excellent technicians and very nice. They provided clear expectations on what the diagnostic process is, time it takes to complete, scenarios, and costs. They work quickly and efficiently . I feel I get a straight no BS answer and reasonable prices.

If I could leave a zero star review I would. good reviews that I bet are from family and friends. They made me come back three times in three different days even though i had an appointment because they were full. Please just be honest with your client if you're a small business and can't attend the demand! Pathetic customer service