Mirabelli Automotive

I don’t even want to give one star. I had to have my car towed from an unsafe location as instructed by the Rocky Hill police, so I had no choice but to use their towing service, which they have a contract with this company’s towing. Straight off the bat, I was told I would have to pay $160 cash in order to have my car towed. First of all, hardly anyone has cash on hand nowadays. Second, I certainly didn’t have that kind of money in general to even take out at an atm. So, the only positive is that the towing guy agreed to tow my car and let me pay the fee at a later date. Unfortunately, that later date was five days later. The communication from this company is practically nonexistent. If I hadn’t called myself, I never would’ve heard from anyone. When I did call, I was placed on long holds several times. When someone finally picked up, it wasn’t even worth the brain cells it took to hold the conversation. I was told that they typically operate by appointment only, which does not make

Easiest emissions testing, no wait and professional staff. Service: Auto emissions testing

⚠️⚠️DO NOT BRING YOUR CAR HERE ⚠️⚠️ I typically do all the work on my family’s cars but due to my limited availability now, my mother in law brought her car here for an oil change and front brake pads since their prices seemed somewhat fair. After a couple months I had some time to do another routine oil change myself on the same car and noticed the oil drain plug was stripped from the time they changed the oil and was covered in RTV sealant to try and stop the obvious oil leak they created. This was never told to my mother in law. Also a couple days ago I had a change to finally put some new brake pads on the front and noticed that there was yet another stripped bolt with a coil that was never told to us. Moral of the story: This place uses air guns to tighten absolutely everything which causes bolts to strip and break on easy repairs and they cover it up very poorly without telling customers. Luckily I was able to resolve all issues myself but other customers that have less knowledg