Plaza Service Center Inc.

Had a great experience after my first accident with Plaza. When I called for a tow, they came quickly and had my car off the side of the highway within a few minutes of arrival. Nick did a great job explaining the process to a car illiterate person (ME). They took apart my car and had the initial estimate ready for the insurance person when they came to get an estimate. My repairs did end up taking a lot longer than expected, but that was due to issues with the factory (and supply chain issues) not on Plaza. With that, Nick and the Plaza team took good care of my car and gave it a nice cleaning and had everything wrapped up on their end as soon as my parts came in. I will return to them with any future car issues. Services: General repairs & maintenance, Body & Trim, A/C installation & repair, Air conditioning, Car waxing

Had my back brakes done on my Challenger. They originally quoted me for both my front and back brakes but I opted to only do the back brakes to see if that would fix my issue, and if that didn’t fix it I would install the front brakes myself to save some money. Along with a planned balance and alignment they charged me for new lug nuts with lock nuts without asking if I wanted new ones. Yes, I needed new ones, but had I known, I would have purchased and installed them myself. They charged me $180 for something I could have got for $40. I had my father pick up my vehicle and they made him sign saying he received the vehicle, and when he protested the charge and asked for the lug nuts back, they would not give them back to him or refund the money. They also increased the price from the original quote they had given for just the work I opted into. I felt disrespected and won’t be bringing further work here.

Accidentally filled the car with diesel instead of gas. Even though I drove 100 miles with diesel they were able to wash and repair my car. The team did an awesome job at fair price. Would highly recommend.