Christian Brothers Automotive Castle Rock

Having worked as a service advisor at multiple dealerships, I know the difficulties of chain reactions dealing with manufacturers. Unfortunately, I had extenuating financial circumstances that CBA graciously understood. Not only did they help during a 'parts strike' but that stayed in communication with me, and even hand wrote a note and put it in my car before I drove off. Everything felt more than professional. I'd say it felt like a family. From the way the phones were answered, to the personal greeting when I walked in. I felt heard and valued. Thanks again, CBA!

Guest service is a solid 5 stars. I trust them completely and have never felt taken advantage of. They explain what they are doing complex before any work is started, including prices. They go the extra mile!

High quality service. Honest and courteous. They accidentally misquoted an add-on service they suggested I needed. I declined several of these suggested services digitally with no hassle. Later, I budgeted for them a couple at a time. Went in several months later and was told it would cost a lot nore than I planned for (as per previous quote). I DID NOT expect it, but they honored their significantly lower than accurate quote for the service. I am certain it was worth the cost- I just didn't budget for it at the time. They go above and beyond to genuinely take care of their customers. Service was done well and with kindness despite my unintentional deep discount.