Meineke Car Care Center

I would not recommend this place and would not return with my past experience. I spoke to Eric who was in charge of calling the warranty claim center to reimburse me for certain charges after fixing up my car that were covered as part of warranty that I pay for with my automobile, and there were several line items that were explicitly covered as part of the warranty, and he claimed to have fought "tooth and nail" to ensure that everything in my warranty would be covered for my first time visit. This was clearly not the case as I was charged for ignition coils and other AC related items that were clearly a part of the warranty, and I even gave Eric the paper that mentioned this outright. I had requested him to talk to the warranty claim center, and he claimed he left a voicemail after waiting a long time to get a hold of them. I reached out to the warranty directly feeling doubtful, and a minute later they picked up my call and they ensured that these line items should have been covered

They used to be good before it changed hands. I got some work done there last fall, they kept my car for 11 days. They promised me reimbursement for a rental and here we are 10 months later and I still can't get a hold of the guy I'm supposed to talk about the reimbursement He will not return my phone calls or emails. Apparently it has been a very long weekend since New Year's. Also, they never called me when it was ready. At least, that's not what my call logs show nor did they leave a voicemail. I had to follow up with them and found out it had been ready for days.

We had our son’s vehicle towed here and they were able to quickly diagnose the problem (alternator), send a quote, and complete the repairs. We had the vehicle back the same day. I loved they sent the recommendations and estimate via text so I could really look through it without feeling pressured on the phone. I will definitely bring my cars back to this location in the future. Services: Air & cabin filter replacement, General repairs & maintenance, Auto battery maintenance, Oil change