Rob's Auto Repair

Great mechanic located in the heart of Boulder. Had an alternator problem and they were able to get me back on the road in a few days. Quote was fair for good parts and quick turn around. All the staff was friendly and great to deal with. Local family owned business, which is getting rarer and rarer in Boulder. Appreciate their help, time, and knowledge! Services: Electrical repair, Electrical, Auto engine diagnostic, Battery

I was having trouble with the alternator in my van not charging the battery so I called these guys and they said "bring it in first thing tomorrow." I got there shortly after they opened and Jon was able to give me an estimate on how long it would take to get a quote and then fix. He was able to fix it a bit faster than he expected and the van was up and running right as rain. He was very helpful and kind. The service and parts were all about what I expected price wise, and he was even able to throw in a larger alternator because it's a wheelchair van with lots of extra electronics.

I had brought my Range Rover here many times for big jobs and had gotten my car back fast and fixed. I have referred this shop to everyone I know. I brought my classic truck here to get it checked out assuming it would have the same care and consideration as my other vehicle and I was VERY wrong. Not only was I lied to multiple times about the work being done on my car and the timeline it would be done by, I was told repeatedly by Jon’s receptionist as well as himself that my car was “not worth fixing” and the engine is failing. I went in to pick it up and was told that the work that he said had been done had not been completed (3 days after he said it was) and was told to come back later that afternoon. When I did, he was not there, but the receptionist gave me the bill with charges consisting of things I did not approve or need. for example, I was charged 10 for windshield wiper fluid. I later talked to Jon about his approach on explaining what was wrong with my car in hopes we cou