Midas

Little bit of a story. Heard some scraping on my brakes and it had been a long time since I had them checked. Initially went to Big-O-Tires in Boulder to have them looked at. They told me the pads were low and one was nearly worn through so I would need to replace rotors and pads together (their policy), recommended a differential flush and brake flush, and quoted me at over $700 if I did both flushes. Refused to change just the pads so I went to Midas. They eyeballed them in the parking lot to see if doing just the pads would be feasible and agreed to. I get a call back and it turns out the pads were great still - just a scrap of a branch caught in the brakes... didn't upsell me or try to fear-monger. Totally solid. I'll be going there in the future. Service: Brakes

Will B was my technician who investigated the brakes on my 2014 Toyota Highlander. He was thorough and professional taking it to the next level to find the root cause of the warp I was experiencing. He exceeded my expectations with his initiation to ensure the rotors, brakes and wheels were not only within specs but at the higher range! Kudos to him, his perseverance and expertise! And, he honored the brakes/rotors warranty! I am an extremely satisfied customer! Service: Brakes

I really appreciate how these folks find a way to fit me, when I'm in a bind, even when they're busy. I also appreciate how they don't charge for minor/misc. repairs even though I'd still be glad to at least pay them for the labor.