De Anza Auto Repair

Mo is a kind, friendly, diligent, efficient and knowledgeable auto repair technician. He fixed my usb car charger very quickly. He and his team also went out their way to help fix my trunk which was not opening. They are the most honest and kindest auto repair shop around. I am going to refer them to all my friends and family. Service: Auto maintenance

De Anza Auto Repair is AWESOME!! I was referred here by a friend and am so glad I checked it out. They fixed all of the issues my car was having in a timely manor and were great with communication on what was wrong with my vehicle. With the full inspection they gave me, I have not had problems with my car in now over a year after my first visit. Mo and April (they run the place) were very friendly and approachable. They gave me a better deal than any of the other quotes that I got from competitors in the area. I will definitely be coming back!

Don't waste your time in this place. You will suffer from miscommunication, wrong ETAs, and finally a high repair cost. I sent my car to fix rodent damage. The manager did not mention that the car is worth totaling. Instead, 7 months were wasted with infinite waiting time. Some examples of my experience: - Initial inspection took 5 days! - Just sending information to the insurance adjuster took one month! Instead of them apologizing for the delay, they bragged about their good work. - You have to call them multiple times and their usual response is that they will call you back but almost 99% of time, they won't. - I saw many cases of other customers complaining about bad service - There is a lack of transparency: I asked why a long wait. They said because of a lack of supplies. I asked where they ordered the parts. Toyota Sunnyvale. I called Toyota Sunnyvale and they denied any orders from them. I got back to them and they said, yeah maybe some other Toyota! I asked them why not total