Boardwalk Chevrolet Service

Had a really good experience. My car was making noise and had a very bad vibration. Was able to get an appointment scheduled next day. Dropped of my car and was able to wait will it was inspected. The guy at the counter (Mike) (I think) said technician could not find any noise or vibration so he offered to take a road test with the Foreman. Young man came down and off we were for the test drive. I was able to pin point the exact noise and the technician confirmed and even had an idea as to what it was. Long story short I waited while the tech rechecked. Turns out I needed a bearing for my wheel and to balance my tires. Parts were in stock and I was in and out. Josie drove the car down to me and explained the repairs, washed my car and even drove the car with me again to make sure I was happy. Definitely coming back! Big thumbs up. Thank you! Service: Steering & suspension repair

This was one of the worst experiences. I had some issues with my Volt's electrical system so I took it in for repairs. I started visiting in April, and of course, it was a series of cascading problems that required visit after expensive visit. Long story short, after many visits, thousands of dollars, and many broken promises on time, my check engine light is still on, and now the car is having temperature issues that it did not have prior to the last visit. To make matters worse, while it was being fixed, they damaged the car's radiator and had to keep it for additional repairs for another two days to fix an issue they caused. Do not go to Boardwalk Chevrolet. Full stop.

Called the service number to check up on the status of my car, one hour after I was told it was due. The lady answering the call ruined the entire experience for me. She transferred me to two numbers who were out at lunch the first two times I called. The third time she directly put my call on hold. I stayed on hold for 5 mins. Then again I called in some time and same thing happened two more times. Then I realized what was happening and used a different number to call and this call was promptly answered. So she had just been declining my call. Terrible customer service experience because of this.