Purrfect Auto Service

They had my car for 6 days, charged me $2,869 (1,600 on parts and 1,070 in labor), and returned it to me with the check engine light on saying it was misfiring(didn't even leave the parking lot yet). The work was replacing spark plugs,ignition coils($150 per coil [with a hitachi coil being $89 at max price]), and general gaskets. All of it was approximately a 50% or more markup for parts. I thought they just didn't clear the light so I took it on a drive(for less than 20 miles and I ended up stalling on the freeway. I took it back under warranty and got charged another 600 and they kept it for 3 days(3days to replace 3 ignition coils that are upfront and take about 15 minutes to replace). I was even on the phone with them and overheard the mechanic say the car was done and the guy on the phone shushed the mechanic and told me it was going to be ready anytime soon. They keep the car for some unknown reason. I'm pretty sure for personal use. All of the work could have been completed in

Hello, I just got my brakes done at this establishment, on the way home I seen this new scratch that I know didn’t happen before I left it with the Manager. I Called Muhammad and told him what happened, he told me to bring the car back, I did! He denied anything and told me I was wrong and it couldn’t happen there. I take good care of my car, I watch where I park the whole nine yards. Now I’m stuck with the bill to fix this. Very disappointed! Have a nice day everyone.

I had an appointment at another shop, but when I got there they told me that doing an AC check/recharge could take all day. That I would have to leave me car there on the *chance* that their technician would have time to check it today. That’s when I called Muhammad at Purrpect Auto and he said he could fit me in TODAY, when no other shop could. It took exactly how long he said it would and was extremely nice and knowledgeable about the whole experience. Now my AC is “blowing icicles” as technician said! Service: Air conditioning