Pep Boys

They are not trustworthy, prepare false report. I visited this place about a week ago to make full inspection on a used car before buying. After inspection completed, they put totally different mileage on the inspection report(wrong mileage is also reported to CARFAX), there was two dashboard lights on and I asked about one of the lights and the mechanic said it is because of low tire pressure but they reported all the current tire pressure was 35 psi, I asked about the battery state of health as it was not mentioned on the report and the mechanic go check and say it’s brand new but we can’t print as tester is not working, ….. etc a lot of issues.

Great service! They were very fast, friendly, and even recommended me a delicious restaurant while I waited. It was an incredibly hospitable environment that I would recommend.

After the incident was fixed. Davaughn the service manager took care of me, and they inspect my car with a free no charge alignment since I was still on the one-year alignment. He was so nice and respectful; he is a true pep boys' employee that take cares of his customers.