Desert Car Medics

Pleasant surprise, thought customer service was long forgotten in the car mechanics world but when I arrived (my first visit) and had to replace the alternator in my c class Mercedes I was made to feel like what I had to say mattered. In most places your made to feel inferior like you don't know anything and for some reason this is most frustrating so in my case I simply don't say anything cause I get upset. This was not the case with Frank (owner) and Perfecto ( office manager) I was able to make suggestions and the work was excellent. I made a unscheduled visit and my car was actually ready owner had to pick up his kids from work not knowing of my arrival. Got a call a few minutes later apologizing, most impressive if you ask me. This being my second visit I had to replace my shocks again in the Mercedes I was in and out of the office in less than five minutes with a price and a time to drop the vehicle, let me add that I did get other estimates one from discount tire on wahington a

Frank and his team are amazing! Their expertise is evident. They ensure the customer understands the car’s situation and leaves satisfied. I trust Desert Car Medics. Definitely recommend them. Services: Air & cabin filter replacement, Vehicle Inspection, Auto maintenance, Oil change

Frank did an excellent job repairing my car's Range Rover engine oil leak. The price offered was also very reasonable. They were very friendly and I was satisfied with the service. I will visit again. I think that repairing any European cars here is much better than at a dealership.