Caliber Collision

Wonderful repair shop. The staff was incredibly kind and helpful from the beginning. They called Enterprise to have them come pick me up when I dropped off my car for the repair. Then, they kept in constant contact with updates about the car and timing of the repair. When I got the car back it looked brand new. Terri was especially fantastic and made sure everything got taken care of. Highly recommend! Services: Auto engine diagnostic, Body & Trim

Working with Marianne at caliber collision has been the worst customer service experience I’ve ever had. I took my car in for damage that happened while parked outside my house on July,4 , 2023 . She does not communicate correctly with my insurance , she closed my claim before my car was completely checked for damage. She does not return phone calls than blames everything on the insurance. I had to open a second claim to fix damage on the same side the car was hit because the first claim was closed by her. I called State Farm and they agreed it was her fault for not checking all the damage before closing my claim. She called me on 10/03/23 to see if I still wanted to move forward with my second claim after I already had my rental for a month . I was than forwarded to the shop manager Ali , who didn’t even ask me for my side of the story, she simply said she had already talked to Marianne and didn’t want to hear anything I had to say. I had also opened a 3rd claim to fix dings on the

Caliber Collision - I had a minor dent removal ask and they did perfect and timely. I will recommend if you want to do dent removal here. Caliber collision gives us options and directions and help. They collaborated with the insurance and the car rentals making it easier for you. Service: Body & Trim