Firestone Complete Auto Care

I took my car for brakes work and they told me it didn’t need it. They worked on something else paid $1200 and my car came out of their shop with a weird noise that wasn’t doing when I took the car in. Took it back and the mechanic told me that he heard the noise but it wasn’t nothing they did. I ended up taking the car to another shop because they told me my brajes were bad and Firestone checked my brakes and told me they were good. Very dissatisfied and I spent a lot of money with them since I always took my cars there. I feel I should get compensated from them since they don’t know what their doing. My car was not making any noise when I took it in and came out with a very bad noise that they couldn’t figure out what it was. Services: Auto engine diagnostic, Wheel alignment

They're very busy, yet took the time to check out my car after hitting a deer. Called me and ordered parts so I didn't have to wait there all day. I am from out of state and just made vacation a day longer.

This location normally leaves Sunday’s open for walk in’s so I called around 2pm to see if they had time for an oil change. They said no but they could make an appointment for Monday at 11am. I showed up at 10:45am on Monday and they said I would have to leave it and that I didn’t have an appointment. So they booked me appointment for next week. If this wasn’t a fleet vehicle, I would never go back.