HGreg Nissan Buena Park Service Department

Avoid this arrogant, unfriendly dealership! Unfortunately, Nissan USA is powerless and unwilling to make them worth and responsible for using the brand Nissan. The National Automobile Dealers Association (NADA) should have ways to discipline dealers like this. They pressure customers to buy their expensive and useless Portfolio extended warranty and other useless "packages" but they deny coverage as the term of the warranty nears end. DON'T BUY THEIR USELESS WARRANTIES AND PRE-INSTALLED "PACKAGES"! They only care about maximizing profits, no care about customers. It is sad to lose loyalty for the Nissan Brand due to this dishonest, arrogant behavior from a dealer, but I firmly believe automobile manufacturers should part ways with NADA and get rid of the dealer business model. I hope the Federal Trade Commission passes better and stronger regulations to deal with these dishonest so called "dealers".

Don't care for the attitude of the service writers My experiences with 2 writers & the service Mgr was less than desirable. They are condescending and robots - in my opinion and I'm in the automotive business. Nothing worse than dealing with simmering(s) who don't respect another professional with many more years of experience than the young staff of writers. If they weren't so close to my Biz I would not even go there. Not to mention my good relationship with the parts- which is the polar opposite bcuz of their kind and helpful attitude

I took my car to get serviced and Zahir B. helped me through the process. It was done fast and he made sure they washed my car. :) If feels good to know when you take your car to the dealer you get exactly what you came for. Zahir told me he can tell i really keep up with the maintenance on my Rogue. I received great service and a compliment about my car.