AutoNation Toyota Buena Park Service Center

No biggie. Made an appointment. Got there on time. Waited about 1.5 hours. Got out. Nothing special. Nothing noteworthy.

Reason for the 1 star I went in for normal inspecting and tire rotation at 8am car was done at 10:30am almost 3hrs for a tire rotation? ???? I do want to give the 5 star to Yehia he went above and beyond for me thank you...

AVOID SANG CHOI! There are multiple bad reviews about him on Yelp. I'm trying to be fair with this dealership because I'm hoping I just got a bad apple of a service advisor. From the moment I met Sang Choi, I knew something was off about his customer service skills. He didn't greet me, simply took photos and walked me inside. He then proceeds to print out a service receipt that shows me that I will need to pay $99 for an EFI Tank Additive even though my car is only 4 months old, at 5,000 miles and I have ToyotaCare. They are a dealer so I know it's always more expensive when a dealer does something. After finding that the bottle was $25 online, I proceeded to ask if this was part of ToyotaCare. Sang clearly told me that ToyotaCare doesn't cover all parts of a service, only a certain part of it. He also made it seem like the EFI Tank Additive was a required part of the service even though the maintenance manual clearly says that the EFI Tank Additive is only required for Hawaii. I calle