Firestone Complete Auto Care

Great customer service, was able to get me in right away and get my car fixed. They worked directly with my warranty company and I didn't have to do anything other than pick my car up. They earned my business permanently!

I’m giving this particular Firestone a 5-star rating for going out of their way to help my family get our truck oil changed and safety inspected for a road trip to Temecula within 2-3 hours, a very short notice (no appointment). I spoke to Mike and told me bring our vehicle in and he’ll work it in. He did just that, we’re very grateful. Highly recommended.

As a Google Star Reviewer with 5 million readers, I try to be the most objective and honest reviewer. When I find something scammy or dishonest, I inform my readers. (Update: I emailed their customer service team twice, and two weeks later... Absolutely no response back. What a bunch of b.s.) Such is the case with this Firestone service center. Firestone had a horrible reputation with scamming customers in the past. I assumed that this was over, but apparently not. I decided to test this Firestone to find out how honest and genuine they were... Boy, was I in for a surprise! When I entered the station, I told them I wanted a tire rotation, alignment, and requested my fluids checked (also told them I had a leak in one tire). The results? Firestone said they would NOT rotate the tires because they were "too worn down and need to be REPLACED", in spite of two major tire service firms stating the tires were in "great shape." Firestone also did not check for leaks in the tire I said had l