R&J Automotive

My one-star review is not misleading. They had my car for about 7 hours did absolutely nothing to it. They said I refused to get the repair done on there reply to me, but it was scheduled to be fixed and we agreed on everything! They didn't do the repair on my vehicle and told me my vehicle was ready to be picked up. Biggest waste of time save your money and time. They messed up and didn't even apologize! The girl at the counter didn't have the common decency to tell me that they messed up. If I could give them a zero stars I would.

Great service, great prices

I dropped my Excursion off to get it looked over before our trip and have the rear barn doors looked at and repaired so that they would lock. The next day while on our trip I noticed a deep scratch and a couple of scuffs near the barn doors where they were working and immediately notified Rick (the owner) This is after having the vehicle painted ($6k) and ceramic coating applied ($1500) so I know the scratch wasn't there prior to dropping it off with R&J. Rick told me to drop it off and he would have a body guy come pick it up and repair the damage. After I drop it off it sits there for a week before I get a call telling me to come pick it up because it is in their way and the body guy doesn't have time for it. Rick then tells me the body guy will pick it up from my house wherever he has the time, that was in June. Here we are nearly four months later and my Excursion still has a deep scratch through the paint and seemingly nobody to fix it.